Privacy Policy
This privacy policy describes how Estúdio Som Criativo, located at 456 Rua da Consolação, Floor 7, Suite 702, São Paulo, São Paulo, 01301-000, Brazil, collects, uses, and protects personal data when you visit or use our online platform or avail yourself of our services. We are committed to safeguarding your privacy in accordance with applicable data protection laws.
Data Controller
Estúdio Som Criativo is the data controller responsible for your personal data collected via our site or through the provision of our services, including audio recording, mixing, mastering, video production, post-production, voice-over recording, jingles and soundtracks, podcast production, and audio restoration.
Information We Collect
We may collect personal data directly from you when you interact with our site, request information about our services, or engage with us for project work. This information may include:
- Contact details such as your name, company name, email address, and phone number.
- Information related to your project requirements and specifications.
- Payment information when you purchase our services.
- Communications you send to us.
We may also collect certain information automatically when you visit our site, such as:
- Usage data, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
- Information collected through cookies and similar tracking technologies (please see the section on Cookies below).
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services.
- To communicate with you, respond to your inquiries, and provide customer support.
- To understand your needs and preferences to tailor our services.
- To process transactions and manage project details.
- To improve our site and services.
- To comply with legal obligations.
Data Sharing
We do not sell your personal data. We may share your information with third parties only in limited circumstances:
- With service providers who perform services on our behalf, such as payment processors, cloud hosting providers, or project management tools. These providers are obligated to protect your data and use it only for the purposes for which we disclose it to them.
- If required by law or legal process, such as to respond to a subpoena or court order.
- In connection with a merger, acquisition, or sale of assets, where your data may be transferred as part of the transaction.
Data Security
We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period depends on the type of data and the purpose for which it was collected.
Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the physical address provided below.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and for other operational purposes. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our site may become inaccessible or not function properly.
Third-Party Links
Our site may contain links to third-party websites. This privacy policy applies only to our online platform. We are not responsible for the privacy practices or the content of third-party sites. We encourage you to read the privacy policies of any linked sites you visit.
Children's Privacy
Our site and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without verifiable parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our privacy policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us by mail at:
Estúdio Som Criativo
456 Rua da Consolação
Floor 7, Suite 702
São Paulo, São Paulo, 01301-000
Brazil